work ethics to each
10.30.06 (10:48 pm) [edit]The Radio France, anohther program from 91.5 FM that I always leave on whenever I am at home, seemed never on over the weekend. Instead of the longer broadcasting in the morning on weekend and regular hours at night weekdays, the radio kept on playing slightly ethnic but still on the side of French music. It is monday night, and I made sure finally they seemed to have gotten back to the routine broadcasting w/o any explanation. At some point, around Satuday morning, I just assumed them to be on strike in which they take pride. What else could it be?
A little ago, when I was in Barns & Noble in Forest Hills, there was this funny incident that I ran into, so let me jot it down here.
I approached to one of those clerks behind the computer to ask to locate a copy of a title that I was looking for, and addressed him as "Hi, I am looking for this title..." just to realize he would not react my words. He was staring at the computer screen seemingly on some research. I paused wondering if I should try further to get his attention when I was right beside him. Consequently I was looking at the screen he was staring at without a word, and the screen switched into a new one to be set for a new search. He still did not pay attention to me, so it took another while to figure out that he was anticipating the title that I came to talk him for, w/o urging me verbally, sending any sign of his recognition of my presence; he did not seem to see me at all.
"The Inheritance of Loss, the latest winner of Man Booker, " I hurriedly uttered the word, as if to overcompensate the wasted moments due to his disconnection.
He typed the word into the search engine, looking at the screen to groan and eventually said,
"No, we can't find it. I don't know the spelling for 'INheritunse'. I am sorry."
His blunt words and behavior rushed me to walk out.
I was too amazed but amused as well, and did not bother to spell the word out for him. Is there such a way as his to decline to offer their service? Even if there was, it should not be the primary store policy, I suppoed not, to surrender the service for cus tomers simply due to one's incapacity.
It was just right that I retreated without wasting any more time with the first clerk. I went down to the first floor to catch somebody from the customer service counter, and got informed they did not carry it for the moment. Perhaps for the adjustment in a rush along with the announcement made recently for the newest booker winner.
It was still the funniest moment in Forest Hills, where I never felt at ease. This place felt more like a suburb and not very culturally intuned area, and actually it was to me. Sorry, I am a Bklynite after all.
posted by: skyfalling (reply)
post date: 10.31.06 (2:30 am)
Understand how you must have feel then for such bad service. I think I will be bad enough to ask him, "Do you sell dictionary here." Just to see whether he got my point. Good services are always appreciated. Hope other books made your day instead. HAppy cheers! ;)
posted by: chyma (reply)
post date: 10.31.06 (7:03 am)
I found it more funny than infuriating. I doubt if the clerk from Barns & Noble would have gotten the pun even if you said that to his face. Everything is
overpriced when the service is way more deteriorated and people are less cultured in Forest Hills, NY. I wonder if you are familiar with the geography.
I found your site very nice by the way.